Thank you for choosing WoodHubPk for your furniture needs. We are committed to delivering high-quality products and exceptional customer service to ensure your satisfaction.
Returns and Replacements
At WoodHubPk, we understand that issues may arise during shipping or assembly. If your furniture arrives with any damage or manufacturing defects, we offer a free replacement for the affected part.
How to Request a Replacement
To initiate a replacement request, please contact our customer support team within 48 hours of receiving your order. Reach us at:
- Phone: 03190839243
- Email: woodhubpak@gmail.com
When contacting us, provide your order details, including the product name, order number, and a clear description or image of the damaged part. Our team will assess your request and guide you through the replacement process.
Replacement Warranty
- Warranty Period: 48 hours from the date of delivery.
- Free Replacement: If reported within the warranty period, we will replace the damaged part at no cost to you.
- Replacement Timeline: The replacement part will be shipped within 7 days.
Please note that damages reported after the 48-hour warranty period are not eligible for free replacements.
Refunds
At WoodHubPk, we do not offer refunds for our products. As our furniture is custom-made based on your order, we cannot accept returns except for defective or damaged parts under our warranty. We encourage you to thoroughly review your order before purchase to ensure it meets your needs.
Product Accuracy and Decision-Making
We strive to provide accurate product descriptions and images to help you make informed decisions. However, please be aware that variations in color perception or material may occur due to monitor settings or natural differences. We recommend contacting our team if you have any questions or concerns before placing your order.
Contact Us
If you need assistance with a return or replacement, or if you have any questions about our products and services, our customer support team is here to help:
- Phone: 03190839243
- Email: woodhubpak@gmail.com
- Hours: 10 am to 10 pm (Mon – Sat)
Your feedback is invaluable to us as we continually improve our products and services. Thank you for choosing WoodHubPk.
Last updated: August 14, 2024